Warranty Claim Support

1 Verify 2 Details 3 Done

Verify Your Warranty

Enter the Warranty ID from your confirmation card or email to get started.

Warranty ID *

SW- -

Submit A Service Request

Look up an existing warranty record, describe the issue, and attach clear photos or videos.

Warranty ID or Serial Number

Name *

Email *

Phone *

Spa Model

Serial Number *

Issue Type *

Shell Cabinet Control System Heating Water Leakage Jet / Skimmer / Valves Cover Electric

Control System Reference

For control system issues, include a photo of the serial number label and the interface panel.

Electric Components

Pump Light Bluetooth Sound System UV Sanitizer Ozone

Issue Description *

Upload Photos or Videos *

For fastest upload, keep each video under 80 MB. Short clips upload faster and will be playable in the admin dashboard.

Request Submitted

Your Warranty Claim ID is:

We have received your claim and will review it as soon as possible. Our team will contact you if any further information is required.

Control system reference enlarged